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Support Center » Knowledgebase » My Voice/VoIP light was lit at one time, but now it is no longer lit.
 My Voice/VoIP light was lit at one time, but now it is no longer lit.
Solution

My Voice/VoIP light was lit at one time, but now it is no longer lit.

  • Check that all the cables are properly connected.
  • Confirm the power light on the gizmo is lit. If not, check the power connection.
  • Confirm that the provided Ethernet cable is connected between the DSL/Cable modem and to the WAN port on the gizmo.
  • Unplug the power from your gizmo and leave it unplugged for 1 minute 
  • After 1 minute, replug the power to your gizmo  (Note: It can take up to 3 times of powering OFF/ON the gizmo to get a *Voice/VoIP light.)
  • If this is not your initial install and your gizmo *Voice/VoIP light was lit previously, wait time for the gizmo light to come on should be under one minute.

If the *Voice/VoIP light is still not lit after following the steps above please contact Customer Service







Article Details
Article ID: 2
Created On: 17 Jan 2008 11:20 AM

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